The secret to our success? Exceptional service, delivered by you!
As a Foxtons Tenancy Administrator based in Watford, you’ll be at the heart of delivering a first class customer experience for both landlord and tenants. You’ll act as a trusted and approachable point of contact, ensuring every interaction is handled with professionalism, care and a strong focus on service quality.
This is a highly people- focused role where your ability to communicate clearly, stay calm under pressure, and solve problems quickly will directly shape the experience our customers receive. From managing tenancy administration and coordinating maintenance, to supporting landlords with updates and guiding tenants through queries, you will ensure every details is handled smoothly and proactively,
Working closely with our local offices and specialist teams, you’ll help maintain and enhance relationships across a portfolio of residential properties in the Watford area and beyond. Your work will be key to ensuring landlords feel supported, tenants feel heard and uses are resolved efficiently and positively.
We are looking for someone who genuinely enjoy helping people, takes prides in creating outstanding service experience and understand the importance of great communication. In return, we’ll provide full training including support towards your ARLA qualification, alongside structured career development and progression opportunities
You’ll also benefit from a hybrid working model, with the flexibility to combine time in our Watford office with working from home once fully established in the role.
We offer:
- £26,000 - £30,000 per annum, depending on experience
- Performance related bonus opportunities
- Hybrid working, offering the right balance between office and home-based working
- Comprehensive training, including full support to gain your ARLA qualification
- Defined career progression with regular reviews and growth opportunities
- Equity, Diversity & Inclusion networks and a calendar of Foxtons-funded social events
- One paid volunteering day per year to support a cause you care about
- A comprehensive wellbeing package, including enhanced sick pay, a confidential support line, Mental Health First Aiders, a coaching platform, and subsidised gym membership.
- Legendary team events, including our Christmas Party, Summer Sports Day, and regular socials
- Enhanced parental leave policies and family support options
- A contributory pension scheme
If you are passionate about delivering excellent customer care and want to build a long term career in property, this is your opportunity to grow withing a supportive and ambitious team.