We're currently looking for a Rent Protection Administrator to sit within our Tenant Credit Control team in our Property Management division. The position will be heavily administration focused with responsibility for managing our Rent Protection policies. Foxtons offers landlords the opportunity to purchase rent protection insurance which covers unpaid rent in the event their tenant defaults.
Core responsibilities of the role:
• Discussing the policy details with clients
• Setting up new policies
• Auditing existing policies to ensure compliance
• Setting up new claims when appropriate
• Tracking claim payments
• Tracking volumes, conversions, claims and reporting to management
• Assist the wider team in responding to landlords and tenants’ emails regarding outstanding rent.