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Lettings Governance and Administration Co-ordinator

Chiswick Business Park
Property Management
Salary Details:
About The Role
The Lettings Governance and Administration team form a critical part of our Property Management department by providing assistance to thousands of Foxtons' landlords to ensure that each tenancy runs smoothly from start to finish and that all specific lettings compliance procedures are followed correctly.

As a Lettings Governance and Administration Co-ordinator you will be responsible for making sure that all the necessary paperwork is in place for each of our tenancies and that this is uploaded and maintained via our customer relationship management system. You will also answer questions concerning technical compliance issues and offer guidance wherever possible to help our landlords effectively manage their property.

  • £22,000 per annum
  • An intensive, ongoing training programme
  • Great career opportunities
  • Incentives to reward hard work as a team
  • Diversity and inclusion networks
  • Wellbeing package including enhanced sick pay and subsidised gym membership
  • Enhanced parental policies, including generous shared parental leave
About You

Our Property Management and Accounts department manages circa 22,000 tenancies so you must enjoy working in a lively and fast-paced environment in a highly service-driven industry. Because our Lettings and Administration Co-ordinators regularly speak to our landlords we require you to enjoy communicating with a wide range of people, have an excellent telephone manner, and have a professional approach to customer services. You will also have excellent organisational skills, strong time management skills, and the ability to problem solve.

About The Company

At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment. Over the last 30 years we’ve built a network of over 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.

Our stunning headquarters in based at Chiswick Business Park which is built around a lake and offers weekly events such as food festivals, zip-lining, and beach volleyball in the summer. Ideally, candidates should be based within 45 minutes of our headquarters, or willing to relocate.